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London Rd, Benham Hill, Thatcham RG18 3AS, UK – 01635 273300
Had two wisdom teeth extracted under general here. I'm a very anxious patient and I hate needles, but the staff were all so genuinely kind and friendly and informative. I thought I would have a panic attack, but thanks to their calm professionalism I didn't and it was a completely smooth process. Surgeon even picked up something important before I went in and came to ask my opinion on it, which was really appreciated. Everything is so clean and new looking here. It didn't feel like any other hospital I'd ever been in. Carpark is also very reasonably priced, and staff answered the phone to me quickly even on a Sunday when I had a question. I was so impressed with everything here. Couldn't have had a better experience for a not-very-pleasant procedure.
Great staff - professional, thorough and courteous. My only concern is that the Minor Injury Unit seems set up to be difficult to access. Perhaps it was just me, but you park fairly far away, maneuver your patient in the front door, down a corridor, turn right and down another corridor and to the desk. At that point you are almost back where you began. There is an exit there, but no entrance. Probably a "security" thing but not particularly customer-friendly. And not the way other hospitals are structured
Groombridge Place, Donnington, Newbury RG14 2JQ, UK – 01635 551530